Thanks for your order and for reaching out. We know it's reassuring to get an order confirmation right away, and we're so sorry yours hasn't arrived. Right now, we're working with our online store provider to fix an issue affecting the confirmation emails. The good news: orders are still coming through and are being processed as usual. We'll share any updates as we have them. In the meantime, if you'd like us to confirm your order, just reach out and we'll be happy to help. Thank you for your patience as we work through this.